Great idea, but not really an option.
If we made a team of people responsible for such things, then those people would have to be made privy to a lot of private information (ie the behind the scenes stuff that make this site run) - otherwise how would they be able to assist with technical issues - if they don't know the particular technical in's and out's of THIS SITE?
Therein lies a problem. It's the same reason why we can't just make 'ANYONE' a Mod. There's a lot to be considered, and if we start allowing loads of people access to stuff it could cause lots of problems. It's not only an issue of availability, willingness, or even abilities, but it's also trust and security. We really have to consider these things. Unfortunately, just as in real life, some of the people we THINK we can trust the most, turn out to be the troublemakers - I'm sure you can all relate to an experience in life like that?
I can see how that would be a good idea, to help lighten the load of the Mods a little, but that is ONE reason why it's probably not a feasible option.
I think the best thing to remember is that as Mod's we're all here for you to help with any problem you may have. Some of us may be more available than others, some of us may be more equipped to assist with different enquiries (based on skills etc), but we will ALWAYS try and help. We just ask that you would all remember that the ratio of Mods to Chatters is extremely unbalanced. Sometimes we may take a while to respond to your issue. Not because we're ignoring you, but because we may already be trying to deal with several other issues, or we could be away from the computer or sleeping (since we all live in different timezones) or we may not know the answer, and need to wait for another Moderator to help us.
It should also be noted we are VOLUNTEERS, we have lives outside of CC -families, jobs, houses, laundry, cooking, bill-paying etc etc...so we can't ALWAYS be available every minute of every day to assist - but send us a message, and we'll respond as soon as we can!
So my request to all of you is to please be patient
The majority of you are, and we greatly appreciate this. We also appreciate these suggestions (with the intention of making our lives easier -it's nice to know you're thinking of us). I don't want this post to be taken the wrong way. We ENCOURAGE your suggestions and feedback (that's why we have a suggestions forum), but our job is only made harder and more overwhelming when people continually hassle us for an answer to their problem. Sometimes issues aren't black and white- they need time to resolve and other times, well, we're just busy!
So I do hope you all understand the intention of this post. I wanted to give a reply to the suggestion, but also give you all a little insight into the life of a Mod! We love this place, we love our job, and we love the chatters (yes that's all of you), but please try to cut us a little slack sometimes
Thanks guys,
Blessings.