SUBSCRIPTION ISSUE

  • Christian Chat is a moderated online Christian community allowing Christians around the world to fellowship with each other in real time chat via webcam, voice, and text, with the Christian Chat app. You can also start or participate in a Bible-based discussion here in the Christian Chat Forums, where members can also share with each other their own videos, pictures, or favorite Christian music.

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cphilippe85

Guest
#1
#1
Hi! I am a paid subscriber, but my account name cphilippe85 hasn't been updated as a subscribed member yet. I subscribed yesterday, but still have no access to private chat and other things. Please fix this issue. I have sent 3 emails for help on the issue. Thank you! God bless!

Sincerely,
Carolyn Philippe
 
blue_ladybug

blue_ladybug

Senior Member
#2
Feb 21, 2014
70,869
9,601
113
#2
I think it usually takes a few days for that to become available. I stay mainly in the forums, so I don't know exactly how the chat rooms work. I only go there if I need a mod.. :)
 
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cphilippe85

Guest
#3
#3
Thank you for letting me know Blue LadyBug. I hope you are having a blessed day.

Sister Carolyn
 
blue_ladybug

blue_ladybug

Senior Member
#4
Feb 21, 2014
70,869
9,601
113
#4
You're welcome.. :) And you can call me Blue.. that's what most of the people here call me.. lol.. :eek:


cphilippe85 said:
Thank you for letting me know Blue LadyBug. I hope you are having a blessed day.

Sister Carolyn
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Oncefallen

Oncefallen

Idiot in Chief
Staff member
#5
Jan 15, 2011
6,030
3,254
113
#5
Unfortunately we have yet to have been able to create an automated system on the subscriptions so that the kick in automatically. As Blue mentioned sometimes it can take a day or two since only one person has access to verify the payment.

I'll drop him a note because if you sent an email via the "contact us" tab that can even take a few days for him to see it because that box gets loaded up fast.
 
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AuntieAnt

Guest
#6
#6
Hi Carolyn! Glad you joined us. :)

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cphilippe85

Guest
#7
#7
Oncefallen said:
Unfortunately we have yet to have been able to create an automated system on the subscriptions so that the kick in automatically. As Blue mentioned sometimes it can take a day or two since only one person has access to verify the payment.

I'll drop him a note because if you sent an email via the "contact us" tab that can even take a few days for him to see it because that box gets loaded up fast.
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Thank you Oncefallen. I appreciate your help in this matter. God bless you in all things.

Your sister in Christ,
Carolyn Philippe
 
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cphilippe85

Guest
#8
#8
Thank you AntieAnt for the wonderful welcome. It is much appreciated. I hope you have a glorious day. God bless!

Your sister in Christ,
Carolyn Philippe
 
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