Office computer!!! Help!!!

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melita916

melita916

Senior Member
#1
Aug 12, 2011
10,418
2,660
113
#1
This morning, my computer was working fine. When I returned after lunch, it was fine. All of a sudden, it made some random "thinking" noise, and a small screen popped up saying some program had to shut down. I don't remember what program it said. I clicked ok, and all seemed fine.

A few mins later, the same small screen reappeared with the same message. I clicked ok, but then decided to scan my computer. As I was trying to update the anti-virus, the small screen showed up again. This time I decided to reboot.

Well, when the comp came back on, it told me I needed to insert the computer cd because there was a recent change made. I couldn't find the cd. So I tried rebooting again, and now it won't go any further than the following:

Reboot and select proper boot device or insert boot media in selected boot device and press any key


I'm too nervous to do anything cuz idk what to expect.

Help? Sorry for any typos. I'm posting from my phone.
 
blue_ladybug

blue_ladybug

Senior Member
#2
Feb 21, 2014
70,869
9,601
113
#2
Restart it a few times. That usually works for me when my 'puter goes wonky.. lol.. Also try unplugging it and then restart it.
 
Ahwatukee

Ahwatukee

Senior Member
#3
Mar 12, 2015
11,162
2,380
113
#3
melita916 said:
This morning, my computer was working fine. When I returned after lunch, it was fine. All of a sudden, it made some random "thinking" noise, and a small screen popped up saying some program had to shut down. I don't remember what program it said. I clicked ok, and all seemed fine.

A few mins later, the same small screen reappeared with the same message. I clicked ok, but then decided to scan my computer. As I was trying to update the anti-virus, the small screen showed up again. This time I decided to reboot.

Well, when the comp came back on, it told me I needed to insert the computer cd because there was a recent change made. I couldn't find the cd. So I tried rebooting again, and now it won't go any further than the following:

Reboot and select proper boot device or insert boot media in selected boot device and press any key


I'm too nervous to do anything cuz idk what to expect.

Help? Sorry for any typos. I'm posting from my phone.
Click to expand...
Hello Melita916,

If push comes to shove, you can try restoring your computer to a previous save point, such as a day before the issue took place in order to get rid of the change. It basically resets your computer to the state that it was in at any given date.
 
tourist

tourist

Senior Member
#4
Mar 13, 2014
41,299
16,294
113
69
Tennessee
#4
melita916 said:
This morning, my computer was working fine. When I returned after lunch, it was fine. All of a sudden, it made some random "thinking" noise, and a small screen popped up saying some program had to shut down. I don't remember what program it said. I clicked ok, and all seemed fine.

A few mins later, the same small screen reappeared with the same message. I clicked ok, but then decided to scan my computer. As I was trying to update the anti-virus, the small screen showed up again. This time I decided to reboot.

Well, when the comp came back on, it told me I needed to insert the computer cd because there was a recent change made. I couldn't find the cd. So I tried rebooting again, and now it won't go any further than the following:

Reboot and select proper boot device or insert boot media in selected boot device and press any key


I'm too nervous to do anything cuz idk what to expect.

Help? Sorry for any typos. I'm posting from my phone.
Click to expand...
Try removing the battery if it has one or unplug for at least 10 seconds.
 
melita916

melita916

Senior Member
#5
Aug 12, 2011
10,418
2,660
113
#5
Ive done unplugging, restarting but nothing happened.

Gah.
 
maxwel

maxwel

Senior Member
#7
Apr 18, 2013
9,317
2,411
113
#7
Try holy water.
 
4

49

Guest
#10
#10
melita916 said:
How do i do this? The computer doesn't go beyond a screen that says i need to reboot.
Click to expand...
Beings you're from Texas, surely you have a boot laying around somewhere. Put it on, kick the computer. If that doesn't work, kick it again. Reboot accomplished :D.
 
PrynceNY

PrynceNY

Banned
#12
Aug 16, 2016
2,184
62
0
#12
oooooh you in troubleeee lol, but seriously hope you get it working
 
tourist

tourist

Senior Member
#13
Mar 13, 2014
41,299
16,294
113
69
Tennessee
#13
melita916 said:
How do i do this? The computer doesn't go beyond a screen that says i need to reboot.
Click to expand...
If you have a search bar on the bottom of the screen type in 'restore' and pick a point that you want your computer to go back to, such as yesterday. The thing is about this, unless your entries for today are saved to a server other than your hard drive you will lose these, such as appointment changes and stuff like that. Just tell your boss and let him worry about it.
 
melita916

melita916

Senior Member
#14
Aug 12, 2011
10,418
2,660
113
#14
I cant do anything to the computer because it wont go beyond the message that says: reboot and select proper boot device...

I've looked up youtube vids to show me what to do, but I can't get anywhere.

Fortunately, his tablet is in sync with the program we use, so im using his tablet for appt and entries. We do have a server.
 
W

wwjd_kilden

Guest
#15
#15
ask IT so we don't mess up your computer? :p

is there a (short lived) message saying Press <something> to enter BIOS"?

If there is, you can press whateverbuttonitsays --- it will take you to a scary looking menu ....
somewhere in there is an option for boot device ... just have a quick look and see if it is set to the hard drive, not CD / floppy whatever. If all is OK in that setting, don't change anything (and don't change anything else (!)) , f it is wrong, see if you can change it back to the hard drive of the computer.
 
melita916

melita916

Senior Member
#16
Aug 12, 2011
10,418
2,660
113
#16
wwjd_kilden said:
ask IT so we don't mess up your computer? :p

is there a (short lived) message saying Press <something> to enter BIOS"?

If there is, you can press whateverbuttonitsays --- it will take you to a scary looking menu ....
somewhere in there is an option for boot device ... just have a quick look and see if it is set to the hard drive, not CD / floppy whatever. If all is OK in that setting, don't change anything (and don't change anything else (!)) , f it is wrong, see if you can change it back to the hard drive of the computer.
Click to expand...
When i originally looked at that screen yesterday, it has 1st on the list floppy, then cd, then hardrive group. So i changed the 1st one to hardrive, saved and exit. I restarted the computer, and same thing happened as the 1st time.

I went back to the bios or whatnot, and i looked at the same screen. Right underneath, it said all the devices were NOT installed except the cd drive.

Idk what to do.
 
W

wwjd_kilden

Guest
#17
#17
Weirdness, something similar happened to my parents' PC a while back

Do let me know the solution if you find it!
 
Willie-T

Willie-T

Banned
#18
Feb 7, 2015
22,418
413
0
#18
Doing a RESTORE (NOT a RECOVERY !!!!!!!) is your best bet.

Never ever do a RECOVERY.
 
Last edited:
melita916

melita916

Senior Member
#19
Aug 12, 2011
10,418
2,660
113
#19
If I could get to my desktop screen... lol

Also, when I try the reboot option from the moment the screen turns on, it only gives me the option to use the cd drive (which makes sense cuz bios says its the only one installed.)

It does give me the option to use default settings. Idk if i should use that OR

Go back to bios and enable reboot diagnostic option.
 
Willie-T

Willie-T

Banned
#20
Feb 7, 2015
22,418
413
0
#20
This may help you get to a screen where you can do something.

One of the most common steps when troubleshooting a PC is to boot into safe mode. For a long time this has been achieved by pressing the F8 key, this all changes with Windows 8 and its Automatic Repair mode. But what if we want Safe Mode?

You can still have Safe Mode, however, it is buried deep into the recovery options of Windows 8 or 10. While just mashing the F8 key as we all know will boot you into automatic recovery mode, you can still manually access the recovery options by pressing the Shift+F8 key combination. Even more simple, however, is the option to just hold the SHIFT key and click Restart at the login screen, or even within Windows.

Note: all of this should work exactly the same in Windows 10 as it does in Windows 8.
 
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