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Thread: Can not download chat?????

  1. #1
    Junior Member ProdigalDaughter1992's Avatar
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    Default Can not download chat?????

    I can not download the mgn file for the chat room. My computer is viewing the file as a virus, and not letting me open the file at all. I do have Adobe flash so that isn't the issue...
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    Default Re: Can not download chat?????

    Out of curiosity, does Adobe Air download separately from the Adobe site, or does it install with the package?

    Quote Originally Posted by ProdigalDaughter1992 View Post
    I can not download the mgn file for the chat room. My computer is viewing the file as a virus, and not letting me open the file at all. I do have Adobe flash so that isn't the issue...

  3. #3
    Senior Member AuntieAnt's Avatar
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    Default Re: Can not download chat?????

    Yep, I uninstalled the previous version because there was no longer any sound. I tried to download the updated one, but it's not letting me. I don't know what the problem is.

    I didn’t see a temple in the city because the Lord God All-Mighty and the Lamb are its Temple. The city didn’t have need for the sun or the moon to shine on it, for the Glory of God gave it light; the Lamb is the Light.

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    Senior Member Ugly's Avatar
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    Default Re: Can not download chat?????

    Quote Originally Posted by mj007 View Post
    Out of curiosity, does Adobe Air download separately from the Adobe site, or does it install with the package?
    When I downloaded the previous version it alerted me I did not have Air and allowed me to install it.
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    Senior Member Ugly's Avatar
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    Default Re: Can not download chat?????

    Quote Originally Posted by ProdigalDaughter1992 View Post
    I can not download the mgn file for the chat room. My computer is viewing the file as a virus, and not letting me open the file at all. I do have Adobe flash so that isn't the issue...
    Flash is irrelevant. Flash is for the old chat room. The download version is a newer chat room since Flash is being discontinued.

    Your other post on this same subject suggests it's a Windows issue, but if it's your anti-virus blocking the download then it's not a Windows issue.
    Might help if you shared what anti-virus you used.
    Give me a new voice
    Give me a heart for repentance and make it stay
    Cause I've idolized my words
    It's all my fault
    But it's comfortable
    ~Poured Out, Rival Choir~

  6. #6
    Junior Member ProdigalDaughter1992's Avatar
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    Default Re: Can not download chat?????

    Quote Originally Posted by Ugly View Post
    Flash is irrelevant. Flash is for the old chat room. The download version is a newer chat room since Flash is being discontinued.

    Your other post on this same subject suggests it's a Windows issue, but if it's your anti-virus blocking the download then it's not a Windows issue.
    Might help if you shared what anti-virus you used.
    Right sorry, I am not good with computers. All I know is my antivirus is Panda Protection, I also have Norton. I disabled both though and it still would not let me download the .dmg file. I also use windows 8 I believe it is.

    I did some research and apparently .dmg are files made to be opened with macs? But, it still comes up as a .dmg file when I click "download for windows".

    I have given in to using the android chat app but it is not user friendly.

  7. #7
    Senior Member Ugly's Avatar
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    Default Re: Can not download chat?????

    The chat app for Windows is basically the same as the Android chat app. But, it is a brand new app, so it'll probably get tweaked over time. All of the site/app creation and maintenance is done by one man, so he may be learning to do new things while still maintaining two other sites as well as being a husband and father. No doubt the app will improve over time.
    Give me a new voice
    Give me a heart for repentance and make it stay
    Cause I've idolized my words
    It's all my fault
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  8. #8
    Senior Member MaranathaSoonQuick's Avatar
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    Default Re: Can not download chat?????

    Luke 6:40New King James Version (NKJV)

    40 A disciple is not above his teacher, but everyone who is perfectly trained will be like his teacher.

  9. #9
    Senior Member blue_ladybug's Avatar
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    Default Re: Can not download chat?????

    Part of your problem is that you have TWO anti-viruses running simultaneously. You can't do that, or they'll conflict with one another. So choose which one to keep and uninstall the other..

    Quote Originally Posted by ProdigalDaughter1992 View Post
    Right sorry, I am not good with computers. All I know is my antivirus is Panda Protection, I also have Norton. I disabled both though and it still would not let me download the .dmg file. I also use windows 8 I believe it is.

    I did some research and apparently .dmg are files made to be opened with macs? But, it still comes up as a .dmg file when I click "download for windows".

    I have given in to using the android chat app but it is not user friendly.
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  10. #10
    Senior Member Ugly's Avatar
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    Default Re: Can not download chat?????

    Quote Originally Posted by blue_ladybug View Post
    Part of your problem is that you have TWO anti-viruses running simultaneously. You can't do that, or they'll conflict with one another. So choose which one to keep and uninstall the other..
    That's not part of her problem though. The very post you quoted she stated she disabled both and still had no luck.
    And having both running wouldn't cause the link to give a Mac download anyways.
    Deade likes this.
    Give me a new voice
    Give me a heart for repentance and make it stay
    Cause I've idolized my words
    It's all my fault
    But it's comfortable
    ~Poured Out, Rival Choir~

  11. #11
    Senior Member razor17's Avatar
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    Default Re: Can not download chat?????

    The app does work...what you need to do 1st is install ADOBE AIR not Adobe Flash.....

    then after Adobe Air is installed next install the Chat app from this CC website.....


    Use This:

    https://get.adobe.com/air/
    I am the former ultimatum77.....dah dah dah......

  12. #12
    Senior Member Ugly's Avatar
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    Default Re: Can not download chat?????

    Quote Originally Posted by razor17 View Post
    The app does work...what you need to do 1st is install ADOBE AIR not Adobe Flash.....

    then after Adobe Air is installed next install the Chat app from this CC website.....


    Use This:

    https://get.adobe.com/air/
    Air is not required first. I did not have Air installed and CC installed, then after, offered to install Air. Air is simply required to run the app.
    Deade likes this.
    Give me a new voice
    Give me a heart for repentance and make it stay
    Cause I've idolized my words
    It's all my fault
    But it's comfortable
    ~Poured Out, Rival Choir~

  13. #13
    Senior Member A_Friend_In_Christ's Avatar
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    Default Re: Can not download chat?????

    A lot of people can still not get into the chatrooms on the computer. I have a new computer with windows 10 and I still cant get in.

    The changes in CC do not work for everyone.

    :-(

  14. #14
    Senior Member A_Friend_In_Christ's Avatar
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    Default Re: Can not download chat?????

    My computer already had adobe air pre installed. What say you now? :-)

  15. #15
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    Default Re: Can not download chat?????

    I can't. Get in either..

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