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Get or give free technical support on using Christian Chat -- or any computer-related problems/questions!

Thread: App for Mac OS 3.5.2 "Connection problem!"

  1. #1
    Junior Member Charliehorse's Avatar
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    Default App for Mac OS 3.5.2 "Connection problem!"

    I downloaded and installed the Christian Chat app for Mac OS and I cannot connect to chat. I got the message "Connection problem! Check your wifi/data connection. Then try again."

    I uninstalled and re-installed. I have firewall disabled. I allowed the app in security and privacy settings. I am using the latest version 3.5.2. My Mac computer is connected to the internet.

  2. #2
    Senior Member Ugly's Avatar
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    Default Re: App for Mac OS 3.5.2 "Connection problem!"

    Not sure if this will have any effect or not, but a good first step is to ensure you have Adobe Air installed.
    Give me a new voice
    Give me a heart for repentance and make it stay
    Cause I've idolized my words
    It's all my fault
    But it's comfortable
    ~Poured Out, Rival Choir~

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    Default Re: App for Mac OS 3.5.2 "Connection problem!"

    DID YOU GET IT TO WORK, I HAVE THE SAME PROBLEM.

  4. #4
    Junior Member Charliehorse's Avatar
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    Default Re: App for Mac OS 3.5.2 "Connection problem!"

    I went to the get.adobe.com site to download Adobe Air.

    A pop-up message states: "Adobe AIR Already Installed. This version of Adobe AIR is already installed on your system."

    Still no luck with the Mac OS app.

  5. #5
    Junior Member Charliehorse's Avatar
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    Default Re: App for Mac OS 3.5.2 "Connection problem!"

    Update:

    I tried a new installation of the CC app after Adobe AIR. It works.
    Hay there, neigh-bor!

  6. #6
    Junior Member Charliehorse's Avatar
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    Default Re: App for Mac OS 3.5.2 "Connection problem!"

    Fixed. I went to the get.adobe.com site for Adobe AIR. It said AIR was already installed but after re-installing the CC app, it works.
    Ugly likes this.
    Hay there, neigh-bor!

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