M
https://news.sky.com/story/visa-card-problems-hit-uk-customers-and-businesses-11392087
I thought this was interesting. Wonder what will happen if we become a fully
cashless society. This is reported from the UK perspective but it’s Europe wide.
——————————
Customers are being left stranded at the tills due to a "service disruption" impacting Visa cards.
Some businesses are currently unable to process payments made using Visa cards, impacting
potentially millions of customers.
"Visa is currently experiencing a service disruption. This incident is preventing some Visa
transactions in Europe from being processed," a Visa spokesperson told Sky News.
"We are investigating the cause and working as quickly as possible to resolve the situation," they added.
£1 in every £3 spent in the UK is on a Visa card.
Around two hours after the fault came to light, some payments were reported to
be working "intermittently".
The extent and cause of the problem has not yet been clarified by Visa, nor have they
stated whether retailers will be compensated for lost earnings.
Retailers including Marks & Spencer and Sainsbury's have confirmed they have been
affected, with Sainsbury's commenting: "We are aware that Visa are currently
experiencing problems. We are doing our best to help our customers and apologise
for any inconvenience."
The Visa disruption is not exhaustive, with Transport For London not reporting any problems
from Visa contactless users on their services.
Some retailers are resorting to putting up notices to warn customers that they are unable
to take card payments.
Business owners are angry that they are losing sales as a result.
Sandra Foy, who owns a bookshop in Manchester, told Sky News: "I run a small business
and the loss of any business is a big deal for us. Not knowing when this is going to be
sorted out is incredibly frustrating."
The payments were not working by the time she had to close her shop and Ms Foy
fears the impact on her business if the issues run into tomorrow.
"It wasn't working when I left work. It will impact badly if it is still down tomorrow, Saturday
being our busiest day."
I thought this was interesting. Wonder what will happen if we become a fully
cashless society. This is reported from the UK perspective but it’s Europe wide.
——————————
Customers are being left stranded at the tills due to a "service disruption" impacting Visa cards.
Some businesses are currently unable to process payments made using Visa cards, impacting
potentially millions of customers.
"Visa is currently experiencing a service disruption. This incident is preventing some Visa
transactions in Europe from being processed," a Visa spokesperson told Sky News.
"We are investigating the cause and working as quickly as possible to resolve the situation," they added.
£1 in every £3 spent in the UK is on a Visa card.
Around two hours after the fault came to light, some payments were reported to
be working "intermittently".
The extent and cause of the problem has not yet been clarified by Visa, nor have they
stated whether retailers will be compensated for lost earnings.
Retailers including Marks & Spencer and Sainsbury's have confirmed they have been
affected, with Sainsbury's commenting: "We are aware that Visa are currently
experiencing problems. We are doing our best to help our customers and apologise
for any inconvenience."
The Visa disruption is not exhaustive, with Transport For London not reporting any problems
from Visa contactless users on their services.
Some retailers are resorting to putting up notices to warn customers that they are unable
to take card payments.
Business owners are angry that they are losing sales as a result.
Sandra Foy, who owns a bookshop in Manchester, told Sky News: "I run a small business
and the loss of any business is a big deal for us. Not knowing when this is going to be
sorted out is incredibly frustrating."
The payments were not working by the time she had to close her shop and Ms Foy
fears the impact on her business if the issues run into tomorrow.
"It wasn't working when I left work. It will impact badly if it is still down tomorrow, Saturday
being our busiest day."
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