V
New VA scandals call into question agency's ability to clean house
Nearly a year after a scandal rocked the Department of Veterans Affairs, revealing that the agency's centers nationwide were manipulating records to hide dangerously long patient wait times, the bad news just keeps on coming -- calling into question the agency’s promise to clean house.
Ignored claims, manipulated records, cost overruns and even one facility infested with insects and rodents are among the latest issues uncovered by a blistering VA Inspector General’s report. The auditor's probe found that more than 31,000 inquiries placed by veterans to the Philadelphia Regional VA office call center went ignored for more than 312 days, even though they were supposed to be answered in five. Perhaps even worse, claim dates were manipulated to hide delays, $2.2 million in improper payments were made because of duplicate records, 22,000 pieces of returned mail went ignored and some 16,600 documents involving patient records and dating back to 2011 were never scanned into the system.
Nearly a year after a scandal rocked the Department of Veterans Affairs, revealing that the agency's centers nationwide were manipulating records to hide dangerously long patient wait times, the bad news just keeps on coming -- calling into question the agency’s promise to clean house.
Ignored claims, manipulated records, cost overruns and even one facility infested with insects and rodents are among the latest issues uncovered by a blistering VA Inspector General’s report. The auditor's probe found that more than 31,000 inquiries placed by veterans to the Philadelphia Regional VA office call center went ignored for more than 312 days, even though they were supposed to be answered in five. Perhaps even worse, claim dates were manipulated to hide delays, $2.2 million in improper payments were made because of duplicate records, 22,000 pieces of returned mail went ignored and some 16,600 documents involving patient records and dating back to 2011 were never scanned into the system.
But for men and women who fought for this country who were wounded physically, mentally, and spiritually to be treated this way is nothing less than unconscionable. It's a travesty. If the VA system was a privately held or public traded corporation, it would be forced into bankruptcy. Instead, we allow these administrators and their minions to continue to hide the truth, treat people as numbers or chattel, and pretend not only that they are doing a good job, but expect to get bonuses for doing so!
We need to scrap the system and start over. Better yet, turn the system over to a trusted and successful health corporation and let these idiots in positions of power discover what life in the real world is like -- only they won't get the opportunity for very long because their sorry asses will be out on the street with a pink slip in their hand!
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