I think I figured out the purpose of trolls. This really never was about trolls. This was about comfort levels. When comfort levels are challenged, it is far easier to call out "TROLL" than to deal with the concept we are uncomfortable. That way we don't have to deal with how we act, but how they act.
This site is good for comfort. It's all about comfort. (Not so much God, but comfort.) If someone is hurting we can go with two choices -- "There there" (i.e "I'll pray for you" or a quickly Bible verse) or "TROLL!" And the choice is made by how well we know the person. Not like anyone expects us to act on the hurts, just notice the hurt.
Never expect anyone to defend, only to offend. And expect offend, particularly when it happens to someone else. If "a friend" is offended, then it is much easier to call on the PTB to ban the offender, than to defend even for "a friend." And, for heaven sake, if "a friend" is being offended by "a friend," then look away, because that is much easier too. There is no responsibility from anyone here except the click of the Report-Post button.
But, hey, there are only two kinds of people here -- TROLLS and "friends."
I put "friends" in quotes, because "friends" on here usually means two people of like minds. It is too uncomfortable to walk beside anyone who is having a rough time. So the word "friend" doesn't have all that much meaning on this site. There are friends, but not as many as we are lead to believe.
Friends help friends.
Friends help friends even when the friend is wrong. The help is trying to bring the friend to realize they are wrong, and the only way to do that is by checking out what the problem really is. Never going to happen on here! Could get uncomfortable.
Christians are supposed to try to restore relationships except on here. That merely happens at the click of a button, and then let it be assumed the PTB know what's going on and will or won't deal with it perfectly, because it's out of our hands. Otherwise it gets uncomfortable. Even if someone asks for help to restore, then blame the person who dared to ask, because that is uncomfortable.
Christians are supposed to encourage and support, but on here? "There there" is about the furthest it goes most of the time. And heaven forbid anyone is questioning their relationship with God. There are other words for that -- "stupid," "your attitude," "your dismal view," "wallowing," "You again?" "TROLL," etc. The meaning is clear; the person is disrupting our comfort.
Too much hassle? Then toss about the word TROLL! That way comfort is restored quickly, praise be to Mod!
I've always said I'm a slow learner. Think how long it's taken me to figure this out. I finally did though. I guess that makes me a TROLL!