hi TLK. All this is assuming you are using a browser typical to this site that is often used such as google chrome, etc. First check on the top of the chatbox to make sure it does not say you are banned. It would be in small black letters on a big white screen. If so dont worry its just a temporary ban. If not then simply try reloading the site. If that does not work try a full clean including cookies. It should work after that.