Yes, there are numerous threads on this already. It has become more and more prevalent in recent months, since upgrading the chat client. Basically if it doesn't take care of itself then you have to wait til Robo resets the server. I've heard that its done once a week, and i've also heard it's not something he does often. So don't know of a time frame when it will be fixed. Sometimes they will allow you a temp account until it gets resolved, but contact an Admin before attempting to make an account, to make sure you get approval.
