How to Fix?

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TabinRivCA

Well-known member
Oct 23, 2018
12,173
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113
#1
For some reason the coloring changed on the heading on my CC page to maroon, my icon is missing/deleted, and when I try to post one of the 'like, friendly, funny etc' characters, they don't show. I may have accidentally tapped something that did this, idk. Anyone familiar with this?
 

Eli1

Well-known member
Apr 5, 2022
3,040
996
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46
#3
For some reason the coloring changed on the heading on my CC page to maroon, my icon is missing/deleted, and when I try to post one of the 'like, friendly, funny etc' characters, they don't show. I may have accidentally tapped something that did this, idk. Anyone familiar with this?
Can you send a screenshot?
If you're on Windows you can use the Windows Sniping tool to just capture the area with the problem, and then post it here.
 

TabinRivCA

Well-known member
Oct 23, 2018
12,173
9,928
113
#4
Can you send a screenshot?
If you're on Windows you can use the Windows Sniping tool to just capture the area with the problem, and then post it here.
I'll see, my helper is out of town so I'll go to the ultimate helper the HG for direction, lol. It may be my battery is super low so I may have to wait til they send my new one Tuesday. Thx!
BTW on my screen, the happy face I put on your reply is just an empty square. On notmyown's reply, I see a solid yellow and solid green ball, no agree check or happy face.
 

Eli1

Well-known member
Apr 5, 2022
3,040
996
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#5
I'll see, my helper is out of town so I'll go to the ultimate helper the HG for direction, lol. It may be my battery is super low so I may have to wait til they send my new one Tuesday. Thx!
BTW on my screen, the happy face I put on your reply is just an empty square. On notmyown's reply, I see a solid yellow and solid green ball, no agree check or happy face.
I mean there are a few details involved here.
Is this a phone you're talking about?
A PC?
A Mac?
Something else?

That's why a screenshot helps, because as the saying goes, a picture says a thousand words.

As far as things looking discolorized that could be because accidentally we may select or touch a part of the screen.
Here's how that error would look under my PC for example:

Capture.JPG
And how it should look normally:
Capture2.JPG

Again, i don't know how it looks on your end, but a screenshot would help.
 

TabinRivCA

Well-known member
Oct 23, 2018
12,173
9,928
113
#6
I mean there are a few details involved here.
Is this a phone you're talking about?
A PC?
A Mac?
Something else?

That's why a screenshot helps, because as the saying goes, a picture says a thousand words.

As far as things looking discolorized that could be because accidentally we may select or touch a part of the screen.
Here's how that error would look under my PC for example:

View attachment 257984
And how it should look normally:
View attachment 257985

Again, i don't know how it looks on your end, but a screenshot would help.
Ok as soon as I get the yard clippings out front I'll get back, thx.
 

TabinRivCA

Well-known member
Oct 23, 2018
12,173
9,928
113
#7
1700446901932.png
I just got on and most of the probs seem fixed ie normal coloring, but notice the 'show all' square doesn't show a character. I wonder is it blank on your screen because if so I'll hold off giving blank squares away, lol.
 

Magenta

Senior Member
Jul 3, 2015
54,567
25,408
113
#8
@Magenta may well be able to help you, Tab.

@Subhumanoidal is another very real possibility.
Thank you for the honorable mention (which I missed LOL) but I have no idea what Tabs is dealing with!!!

Reading one of her replies, it does sound like a cache issue... which requires a machine reboot.
 

Eli1

Well-known member
Apr 5, 2022
3,040
996
113
46
#9
Thank you for the screenshot.
So you're on Windows 10 using Google Chrome.
Based on that, do the first suggestion that Magenta said. Clear the google chrome cache and then do a reboot after.

1. Go to settings.

1.JPG

2. Go to Privacy and Security and click on Clear Browsing data

2.JPG


3. In here you can select how much you want to delete. Everything or just a few days or months. I would say, clear everything.

3.JPG
 

TabinRivCA

Well-known member
Oct 23, 2018
12,173
9,928
113
#10
Ok, I did that and also deleted some extensions I didn't need and it's greatly improved. I reckon it may be my failing battery also, it's going to be replaced Tuesday. Also I noticed it's only happening on Chrome pages and not on the Edge browser. Thank you kindly Eli1 for your help!
 

Eli1

Well-known member
Apr 5, 2022
3,040
996
113
46
#11
Ok, I did that and also deleted some extensions I didn't need and it's greatly improved. I reckon it may be my failing battery also, it's going to be replaced Tuesday. Also I noticed it's only happening on Chrome pages and not on the Edge browser. Thank you kindly Eli1 for your help!
You're welcome.
The battery is not usually related to this type of problem but if you have more display issues there are other things you can do like updating the browser, resetting the browser or even uninstall reinstall of the google chrome browser.
 

TabinRivCA

Well-known member
Oct 23, 2018
12,173
9,928
113
#12
You're welcome.
The battery is not usually related to this type of problem but if you have more display issues there are other things you can do like updating the browser, resetting the browser or even uninstall reinstall of the google chrome browser.
Thx, those are great ideas, everything seems back to 'normal' except I don't know what folder my original icon is. I'm determined to find it though🙏😊
 

Magenta

Senior Member
Jul 3, 2015
54,567
25,408
113
#13
Thx, those are great ideas, everything seems back to 'normal' except I don't know what folder my original icon is. I'm determined to find it though🙏😊

Open File Explorer
Select This PC or Computer
Open the C: drive
Open the Program Files or Program Files folder


You will find your browsers listed in a folder here; opening that folder gives an update option.
 

TabinRivCA

Well-known member
Oct 23, 2018
12,173
9,928
113
#14
Open File Explorer
Select This PC or Computer
Open the C: drive
Open the Program Files or Program Files folder


You will find your browsers listed in a folder here; opening that folder gives an update option.
I found this one for now so I'm on the right track😃 Ty for the directions, I'm bumping into all kinds of things in my files😂💕
 

Magenta

Senior Member
Jul 3, 2015
54,567
25,408
113
#15
1701036163606.png

I made this for you. I found the silhouette image (in black), made it white, and applied a gradient overlay so it hopefully looks
more like what you had before. Just drag the image to the address bar to get the url if you wanna use it for your avatar...


If it needs to be centered differently I can do that for you also .:D
 

TabinRivCA

Well-known member
Oct 23, 2018
12,173
9,928
113
#16
View attachment 258250

I made this for you. I found the silhouette image (in black), made it white, and applied a gradient overlay so it hopefully looks
more like what you had before. Just drag the image to the address bar to get the url if you wanna use it for your avatar...


If it needs to be centered differently I can do that for you also .:D
That's cool, I hope no one thinks I'm pushing a Lgbtq+ Jesus on them🤣🤣🤣 Looking forward to working on it tomorrow, thx Mags🌺!
 

Magenta

Senior Member
Jul 3, 2015
54,567
25,408
113
#17
That's cool, I hope no one thinks I'm pushing a Lgbtq+ Jesus on them🤣🤣🤣 Looking forward to working on it tomorrow, thx Mags🌺!
Would you want it different somehow? I can maybe apply other filters
or effects to it if you like. I thought that's what it looked like before...
 

TabinRivCA

Well-known member
Oct 23, 2018
12,173
9,928
113
#18
Would you want it different somehow? I can maybe apply other filters
or effects to it if you like. I thought that's what it looked like before...
Someone said it looked like a jelly bean coat, it had jelly bean shaped colors on it. I think if I keep looking I'll find it and if not, we'll create a better one I'm sure, thx again.
 

Magenta

Senior Member
Jul 3, 2015
54,567
25,408
113
#19
Someone said it looked like a jelly bean coat, it had jelly bean shaped colors on it. I think if I keep looking I'll find it and if not, we'll create a better one I'm sure, thx again.
A jelly bean coat? Oy! I can apply a pattern filter... is the rainbow gradient okay?

I know the rainbow has been highjacked but it is still a symbol of God's promises
.:D
 

TabinRivCA

Well-known member
Oct 23, 2018
12,173
9,928
113
#20
A jelly bean coat? Oy! I can apply a pattern filter... is the rainbow gradient okay?

I know the rainbow has been highjacked but it is still a symbol of God's promises .:D
I'm gonna check around for a few days for the jelly bean coat😂 and I totally agree about the rainbow. Thx Mags🥰