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Jul 20, 2019
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Good evening one and all, 5:09pm on a Friday . How the time flies with retirement. Tomorrow is our annual Chrysler Australia car show and shine, Chrysler vehicles from all over Australia come to our wonderful city and are on display for the whole community to see. Over 400 cars and trucks to look over, then the apostate church here has a fete in the town square to raise funds for the homeless.
 

mailmandan

Senior Member
Apr 7, 2014
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The bad news is we decided to cancel our vacation (Southern Caribbean cruise) at the end of March.
When cancelling our trip, we were able to get a refund from Carnival (though not a full refund) + a 50% credit toward a future cruise within the next year. When I called Southwest Airlines, I must have somehow must have hit a wrong number in a list of numbers and got a hold of a travel agent who books trips through Southwest and other airlines and when I told him that I needed to cancel our upcoming flight with Southwest, he dishonestly led me to believe that he was with Southwest, then proceeded to tell me that he successfully cancelled our flight and we will receive a full refund. He was very polite and sounded very convincing.

At first I was thrilled, then an hour later he called me back and said I need to call my bank because my credit card has been declined to allow him to put the credit for the cancellation back on my card. Well, it turns out that is not what he was doing. Instead, he was trying to charge us for the same flight all over again! Our bank immediately red flagged it and I received a Security Alert: Unusual credit card activity detected. My credit card was not charged/payment was not made and I called my bank explaining to them that this travel agent was trying to rip us off. They blocked him and we are now receiving new credit cards just to be safe. No harm done, thank God! I will certainly be more careful in the future! :eek:
 

Lucy-Pevensie

Senior Member
Dec 20, 2017
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5,725
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When cancelling our trip, we were able to get a refund from Carnival (though not a full refund) + a 50% credit toward a future cruise within the next year. When I called Southwest Airlines, I must have somehow must have hit a wrong number in a list of numbers and got a hold of a travel agent who books trips through Southwest and other airlines and when I told him that I needed to cancel our upcoming flight with Southwest, he dishonestly led me to believe that he was with Southwest, then proceeded to tell me that he successfully cancelled our flight and we will receive a full refund. He was very polite and sounded very convincing.

At first I was thrilled, then an hour later he called me back and said I need to call my bank because my credit card has been declined to allow him to put the credit for the cancellation back on my card. Well, it turns out that is not what he was doing. Instead, he was trying to charge us for the same flight all over again! Our bank immediately red flagged it and I received a Security Alert: Unusual credit card activity detected. My credit card was not charged/payment was not made and I called my bank explaining to them that this travel agent was trying to rip us off. They blocked him and we are now receiving new credit cards just to be safe. No harm done, thank God! I will certainly be more careful in the future! :eek:

Wow Dan,
What a pain. I hate it when things go all pear shaped like that. I expect you have accepted the holiday is spoiled "hard luck" and just want to see what funds you can salvage and move on right? The someone pulls this crap to further complicate matters!! :mad:
 

mailmandan

Senior Member
Apr 7, 2014
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Wow Dan,
What a pain. I hate it when things go all pear shaped like that. I expect you have accepted the holiday is spoiled "hard luck" and just want to see what funds you can salvage and move on right? The someone pulls this crap to further complicate matters!! :mad:
It was bad enough we were falsely led to believe we’re getting a full refund, then to add salt to the wound, the dishonest travel agent tries to charge us for the same flight all over again. What upset me the most was that my wife was led to believe we were getting a full refund and to see the look of disappointment on her face when we discovered it was a scam. :mad: