So an update on troubleshooting to get CC working for me again. I am using Windows 10 2004 version with the latest patches (MS updates) and the CC app 3.9.0 would open then close. So i uninstalled CC chat then install adobe air. Then i went to these locations showing in the picture

and removed the left over files. Then I installed Adobe Air first then downloaded/installed CC chat again and now it works.