Gregoryp: That is so true I can't laugh. Nobody knows anything about their own departments any more. Managers just stick a random person in a spot and tell him to do that job.
I never, ever, ever ask for advice in Walmart's electronics department. They have never known as much about computers as I do. I would apply for a job, because it is evident they need somebody who actually knows the difference between a hard drive and an optical drive, but they don't pay enough.