Hi Godsgirl Remember the old line think twice before you speak once. You ask questions you know they can answer. Questions usually made to pin that person against the wall, most people do not like this and will refuse to answer. You may not receive that answers you want, but you will at least get an answer to some questions. If I were to ask a question I would word it, sir or mam what you think or believe about, then be specific, in this way they have a way out. I have found this works best.