WONDERFUL! I have spent 5 hours on the pc today trying to get my new INNOVA scanner to communicate. All I want to do is turn off, permanently, the ABS light on the Blazer my granddaughter is getting. INNOVA's download doesn't work on my pc. So, I backed up my hard drive (300g) and tried to reinstall windows....good idea, 'ceptin the puter is telling me it cain't happen because there is a file it is unable to delete. And I cain't format the C drive 'cause it has the operating system on it...nevermind that I also have that OS on a backup disc. Figgern I must have some kind of trojan on this thing. I HATE SOFTWARE! Have to sleep on it and think about the next avenue of escape.