Yes, the chat room peeps can be rather rude. That's why we advise people against going in there. As for your complaint,
@RoboOp is the one who handles that and he's very busy sometimes. If you're sure about leaving CC, however, I can contact him for you and request that he delete your account.
Some newbies can't PM others unless they donate, but oddly enough, others can without donating.. Please give CC a chance before you make up your mind about leaving.