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TheLearner

Well-known member
#1
Jan 14, 2019
7,959
1,482
113
67
Brighton, MI
#1
I have a problem I need help with



On Nov 15th, I purchased a Amazon Gift Card from Kroger for $300 cash to use for Christmas shopping.

As you know I had Shoulder surgery on the 23rd. The card and receipt got lost. The local Kroger is staffed at %50. They will not even print the receipt. The phone customer service for both companies is a nightmare. Both use foreign countries that speaks very poor English. In fact, both use boiler rooms full of people and one can not even hear the person speaking to you. I am trapped in their maze of poor Customer Service. Today I sent both CEO's an email. Amazon replied and said it is Kroger's responsiblity by contract to issue a new gift card. Kroger refuses to take responsibility.
 
Cameron143

Cameron143

Well-known member
#2
Mar 1, 2022
15,713
5,579
113
62
#2
TheLearner said:
I have a problem I need help with



On Nov 15th, I purchased a Amazon Gift Card from Kroger for $300 cash to use for Christmas shopping.

As you know I had Shoulder surgery on the 23rd. The card and receipt got lost. The local Kroger is staffed at %50. They will not even print the receipt. The phone customer service for both companies is a nightmare. Both use foreign countries that speaks very poor English. In fact, both use boiler rooms full of people and one can not even hear the person speaking to you. I am trapped in their maze of poor Customer Service. Today I sent both CEO's an email. Amazon replied and said it is Kroger's responsiblity by contract to issue a new gift card. Kroger refuses to take responsibility.
Click to expand...
Relax. I just prayed. God has His best Man on the job. 1 Peter 5:7...Matt 11:28-30...Proverbs 3:5-6...Psalm 46:10...all verses that I know that you know. Just wanted to remind you that God knows too.
 
T

TheLearner

Well-known member
#4
Jan 14, 2019
7,959
1,482
113
67
Brighton, MI
#4
Good News. The other day, I emailed Kroger's CEO at Corporate. Today, I got a replacement Gift Card from Kroger. I have not tried it yet because my wife wants to spend it. Thanks for your Prayers they have been answered. I noticed in my research that people are boycotting Amazon for selling Trump's wives products.
 
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