I’m not the baker and I really don’t know the entire situation. I really don’t know why it had to go that far. Rather than lose his customers or finances fighting this battle perhaps a little strategy could have been employed or even a little diplomacy.
Either the couple knew he wouldn’t bake the cake and picked a fight or his outward expression caused them to make an example. Losing business and time fighting the system might have been a hollow victory in the end. A simple, “Sorry, I’m way too busy that weekend.” might have saved him some frustration. At that point anyone who insisted and threw in a bigotry accusation would have got a cake alright. It would be a “masterpiece” on the house, with the excuse, “Sorry, it’s not exactly what you wanted. I did tell you I was busy. No charge.” By then it would be too late for them to get another one.
Shrewd as serpents....