Sometimes people are easily ovewhelmed with anything other than a self installing .exe, haha. 7zip is where it's at for me.
Also Chrissy, Flash may cause your browser to stop responding, but not "freeze" the computer altogether. If your computer literally won't do anything, then I suggest seeing if somebody with some technical knowledge could look into that for you (maybe I should start a remote desktop repair service here on CC
).
I said no zip not because I am challenged but because I didn't have anything on my computer to
open a zip file. I don't like adding programs unless necessary for the simple fact of what happens
when you get a corrupted file even with security on your computer.
As to it being Adobe Flash that is causing CC chat to not work along with other sites that used specially
Adobe Flash, it is a guarantee that that is the problem. The problem occurred when I did an update
to Adobe 11. I never do those updates because I have seen where they cause problems with some
programs. I deleted it as soon as I realized what was causing my issue. The issue was fine except
now I had no flash. I figured I would download it to insure it was the problem. As soon as I did, the
same problems occurred. My computer is not at all old so all my stuff is up to date.