Can not download chat?????

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Jan 16, 2018
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#1
I can not download the mgn file for the chat room. My computer is viewing the file as a virus, and not letting me open the file at all. I do have Adobe flash so that isn't the issue...
 
Feb 5, 2017
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#2
Out of curiosity, does Adobe Air download separately from the Adobe site, or does it install with the package?

I can not download the mgn file for the chat room. My computer is viewing the file as a virus, and not letting me open the file at all. I do have Adobe flash so that isn't the issue...
 

AuntieAnt

Senior Member
Feb 23, 2016
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#3
Yep, I uninstalled the previous version because there was no longer any sound. I tried to download the updated one, but it's not letting me. I don't know what the problem is. :confused:
 

Ugly

Senior Member
Apr 19, 2011
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#4
Out of curiosity, does Adobe Air download separately from the Adobe site, or does it install with the package?
When I downloaded the previous version it alerted me I did not have Air and allowed me to install it.
 

Ugly

Senior Member
Apr 19, 2011
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#5
I can not download the mgn file for the chat room. My computer is viewing the file as a virus, and not letting me open the file at all. I do have Adobe flash so that isn't the issue...
Flash is irrelevant. Flash is for the old chat room. The download version is a newer chat room since Flash is being discontinued.

Your other post on this same subject suggests it's a Windows issue, but if it's your anti-virus blocking the download then it's not a Windows issue.
Might help if you shared what anti-virus you used.
 
Jan 16, 2018
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#6
Flash is irrelevant. Flash is for the old chat room. The download version is a newer chat room since Flash is being discontinued.

Your other post on this same subject suggests it's a Windows issue, but if it's your anti-virus blocking the download then it's not a Windows issue.
Might help if you shared what anti-virus you used.
Right sorry, I am not good with computers. All I know is my antivirus is Panda Protection, I also have Norton. I disabled both though and it still would not let me download the .dmg file. I also use windows 8 I believe it is.

I did some research and apparently .dmg are files made to be opened with macs? But, it still comes up as a .dmg file when I click "download for windows".

I have given in to using the android chat app but it is not user friendly.
 

Ugly

Senior Member
Apr 19, 2011
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#7
The chat app for Windows is basically the same as the Android chat app. But, it is a brand new app, so it'll probably get tweaked over time. All of the site/app creation and maintenance is done by one man, so he may be learning to do new things while still maintaining two other sites as well as being a husband and father. No doubt the app will improve over time.
 

blue_ladybug

Senior Member
Feb 21, 2014
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#9
Part of your problem is that you have TWO anti-viruses running simultaneously. You can't do that, or they'll conflict with one another. So choose which one to keep and uninstall the other..

Right sorry, I am not good with computers. All I know is my antivirus is Panda Protection, I also have Norton. I disabled both though and it still would not let me download the .dmg file. I also use windows 8 I believe it is.

I did some research and apparently .dmg are files made to be opened with macs? But, it still comes up as a .dmg file when I click "download for windows".

I have given in to using the android chat app but it is not user friendly.
 

Ugly

Senior Member
Apr 19, 2011
20,860
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#10
Part of your problem is that you have TWO anti-viruses running simultaneously. You can't do that, or they'll conflict with one another. So choose which one to keep and uninstall the other..
That's not part of her problem though. The very post you quoted she stated she disabled both and still had no luck.
And having both running wouldn't cause the link to give a Mac download anyways.
 

razor17

Senior Member
Aug 16, 2017
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#11
The app does work...what you need to do 1st is install ADOBE AIR not Adobe Flash.....

then after Adobe Air is installed next install the Chat app from this CC website.....


Use This:

https://get.adobe.com/air/
 

Ugly

Senior Member
Apr 19, 2011
20,860
828
113
#12
The app does work...what you need to do 1st is install ADOBE AIR not Adobe Flash.....

then after Adobe Air is installed next install the Chat app from this CC website.....


Use This:

https://get.adobe.com/air/
Air is not required first. I did not have Air installed and CC installed, then after, offered to install Air. Air is simply required to run the app.
 
Aug 13, 2013
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#13
A lot of people can still not get into the chatrooms on the computer. I have a new computer with windows 10 and I still cant get in.

The changes in CC do not work for everyone.

:-(