Windows Audio Device Graph Isolation and a cessation of sound

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NarrowRoadDisciple

NarrowRoadDisciple

Senior Member
#1
Jan 15, 2011
736
28
28
#1
Not exactly sure what the cause of this is, but I've had a problem with Windows Audio Device Graph Isolation through many iterations of the Windows OS. Windows 7 had 0 issues with this, but I understand that Microsoft changed how the audio system works in Windows 8 and beyond.

Sadly, my laptop came with UEFI and Windows 8. Anyways, this problem has persisted through Windows 8, Windows 8.1, and Windows 10. With the latest update it seemed to hold back the issue for awhile, but now the problem has reared its ugly head once again.

Watching movies, netflix, etc will work completely fine when all of a sudden the sound cuts out. Entering task manager and killing the Windows Audio Device Graph Isolation process will restore sound... until shortly after the problem hits again. The only surefire method to reset it would be to restart the computer entirely.

Any ideas? It could possibly be related to java as I do play minecraft once in awhile, but there have been times when Java has not been utilized that the sound cuts out.
 
blue_ladybug

blue_ladybug

Senior Member
#2
Feb 21, 2014
70,869
9,601
113
#2
NarrowRoadDisciple said:
Not exactly sure what the cause of this is, but I've had a problem with Windows Audio Device Graph Isolation through many iterations of the Windows OS. Windows 7 had 0 issues with this, but I understand that Microsoft changed how the audio system works in Windows 8 and beyond.

Sadly, my laptop came with UEFI and Windows 8. Anyways, this problem has persisted through Windows 8, Windows 8.1, and Windows 10. With the latest update it seemed to hold back the issue for awhile, but now the problem has reared its ugly head once again.

Watching movies, netflix, etc will work completely fine when all of a sudden the sound cuts out. Entering task manager and killing the Windows Audio Device Graph Isolation process will restore sound... until shortly after the problem hits again. The only surefire method to reset it would be to restart the computer entirely.

Any ideas? It could possibly be related to java as I do play minecraft once in awhile, but there have been times when Java has not been utilized that the sound cuts out.
Click to expand...

Google Chrome and all future versions no longer support java-based games.
 
G4JC

G4JC

Senior Member
#3
Feb 9, 2011
668
6
0
#3
Since this problem has been between three operating systems, I'd imagine it's hardware related. Check and see if you are able to restore sound by pressing the volume keys on your laptops keyboard. In the event this fails to work - post the laptop model and/or soundcard information and maybe I can find someone else with the issue to help you trouble shoot it.
 
S

Siberian_Khatru

Guest
#4
#4
Did you perform an upgrade install of 10, or a clean/full install? And are you on the latest 10 build (one was released about a week ago)?
 
NarrowRoadDisciple

NarrowRoadDisciple

Senior Member
#5
Jan 15, 2011
736
28
28
#5
G4JC said:
Since this problem has been between three operating systems, I'd imagine it's hardware related. Check and see if you are able to restore sound by pressing the volume keys on your laptops keyboard. In the event this fails to work - post the laptop model and/or soundcard information and maybe I can find someone else with the issue to help you trouble shoot it.
Click to expand...
No to the volume key. Lenovo Y580 with Realtek HD Audio


Siberian_Khatru said:
Did you perform an upgrade install of 10, or a clean/full install? And are you on the latest 10 build (one was released about a week ago)?
Click to expand...
Upgrade from Windows 8.1 pro, chose to install like new by deleting all items, and yes on the latest build.
 
Last edited:
S

Siberian_Khatru

Guest
#6
#6
NarrowRoadDisciple said:
Upgrade from Windows 8.1 pro, chose to install like new by deleting all items, and yes on the latest build.
Click to expand...
Still kinda dubious of the upgrade path. I think there's some residual data left, even on a clean upgrade. I had issues with one of my drivers on a clean upgrade; did a full install from USB and no issues thereafter.

I'm guessing you're running the Windows native audio driver; didn't see a Win 10 driver on Lenovo's site. You can try their 8.1 driver, but make a restore point before you go about it. 8.1 and 10 use a similar platform, so this MIGHT resolve the audio issue if the driver works.
 
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