When I say something is wrong with the walk-in freezer, something is wrong. Yes I know what a defrost cycle is. I've seen hundreds of defrost cycles in my years at this workplace, walking in the freezer to grab something multiple times a day. This is not a defrost cycle. The food is getting soggy.
But I also know that the next time I say something is wrong you will once again ignore me. I'm going to tell you anyway because you're the manager and you're supposed to fix stuff when it goes wrong, but I know you will ignore me until the problem becomes too bad to ignore.