I am so glad you brought that up missy, what a good point. You must please take in consideration that we have lives to, So i urge you not to get upset if you come in and were either watching t.v. or talking on our cell phones..... We do have two ears... and are able to hear two conversations at once. And please dont be upset if we keep asking you to repeat yourself, .... or maybe even forget about you being there completely. These are glitches we are working out.