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Isaiah 41:10-13New International Version (NIV)
10 So do not fear, for I am with you;
do not be dismayed, for I am your God.
I will strengthen you and help you;
I will uphold you with my righteous right hand.
11 “All who rage against you
will surely be ashamed and disgraced;
those who oppose you
will be as nothing and perish.
12 Though you search for your enemies,
you will not find them.
Those who wage war against you
will be as nothing at all.
13 For I am the Lord your God
who takes hold of your right hand
and says to you, Do not fear;
I will help you.
10 So do not fear, for I am with you;
do not be dismayed, for I am your God.
I will strengthen you and help you;
I will uphold you with my righteous right hand.
11 “All who rage against you
will surely be ashamed and disgraced;
those who oppose you
will be as nothing and perish.
12 Though you search for your enemies,
you will not find them.
Those who wage war against you
will be as nothing at all.
13 For I am the Lord your God
who takes hold of your right hand
and says to you, Do not fear;
I will help you.
S
I had an interesting introduction to work this morning as I was met with a dozen emails that simply demanded we refund a product for somebody. A friend told me after the matter that we're sometimes given opportunities/difficult people to respond how Christ would respond, not to throw it back. What a concept! Despite handling it peaceably for the sake of being professional, I wasn't esteeming exercising grace under pressure to the Lord (all the while the reality was that I was conjuring a handful of smart alec replies. No Siberian! That's a bad Khatru.)
Hi Siberian,
As someone else who works in customer service, I've thought about this as well. I was wondering though... What do you do when you know the person is doing something wrong? For instance, they're returning a product they didn't buy at your store but demanding your store give them the refund. Or, they purposely put a lower price tag on a product and insist on being given that price. Is it right to just smile and go along with it all, playing dumb and being the one to apologize, as many in customer service are forced to do?
I always wonder what Jesus would do if He were a customer service worker and was confronted with people who were flat-out stealing.
Granted, Jesus wouldn't have to worry about whether or not He kept His job.
As someone else who works in customer service, I've thought about this as well. I was wondering though... What do you do when you know the person is doing something wrong? For instance, they're returning a product they didn't buy at your store but demanding your store give them the refund. Or, they purposely put a lower price tag on a product and insist on being given that price. Is it right to just smile and go along with it all, playing dumb and being the one to apologize, as many in customer service are forced to do?
I always wonder what Jesus would do if He were a customer service worker and was confronted with people who were flat-out stealing.
Granted, Jesus wouldn't have to worry about whether or not He kept His job.
sometimes, patients swear up and down i said something i KNOW i didn't say. for example, time/day of their appointment, how their insurance works, costs, etc. or they'll claim the doctor said something and i know he didn't. sometimes, i just want to tell them to their face, "why you be lying?!!!!" but... i don't. sigh.
