It takes patience for sure. I thought to myself howlonely they were and how desperate to be heard.
I found out later they were alone in the world now. They were from a small family,no siblings. Their parents had died. All others in the family,both sides,had passed on.
Their spouse was killed in a car accident a few years prior. They shut down after that and kept to themselves.
Very sad. After learning that, it wasn't difficult to open myself to letting them talk. Savevgor the grace of God there go I.