SUBSCRIPTION ISSUE

  • Thread starter Thread starter cphilippe85
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cphilippe85

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Hi! I am a paid subscriber, but my account name cphilippe85 hasn't been updated as a subscribed member yet. I subscribed yesterday, but still have no access to private chat and other things. Please fix this issue. I have sent 3 emails for help on the issue. Thank you! God bless!

Sincerely,
Carolyn Philippe
 
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I think it usually takes a few days for that to become available. I stay mainly in the forums, so I don't know exactly how the chat rooms work. I only go there if I need a mod.. :)
 
Thank you for letting me know Blue LadyBug. I hope you are having a blessed day.

Sister Carolyn
 
Unfortunately we have yet to have been able to create an automated system on the subscriptions so that the kick in automatically. As Blue mentioned sometimes it can take a day or two since only one person has access to verify the payment.

I'll drop him a note because if you sent an email via the "contact us" tab that can even take a few days for him to see it because that box gets loaded up fast.
 
Unfortunately we have yet to have been able to create an automated system on the subscriptions so that the kick in automatically. As Blue mentioned sometimes it can take a day or two since only one person has access to verify the payment.

I'll drop him a note because if you sent an email via the "contact us" tab that can even take a few days for him to see it because that box gets loaded up fast.

Thank you Oncefallen. I appreciate your help in this matter. God bless you in all things.

Your sister in Christ,
Carolyn Philippe
 
Thank you AntieAnt for the wonderful welcome. It is much appreciated. I hope you have a glorious day. God bless!

Your sister in Christ,
Carolyn Philippe