LOL IT HAPPENS. I USED TO WORK IN TECH SUPPORT AND WE DO GET DAYS LIKE THAT. I ONCE HAD A 2 HOUR CALL TRYING TO HELP SOMEONE FORMAT HIS COMPUTER. I TOLD HIM TO BACK UP, AND MAYBE HE DIDN'T GET IT BUT HE JUST SAID OKAY. AND REFORMATTED HIS LAPTOP, THEN HE ASKED ME. SO WHERE ARE MY DOCUMENTS NOW?
AND I WAS LIKE... UH SIR, YOU DID HAVE THEM ON BACK UP RIGHT? AND NO HE DIDN'T. AND HE STARTED CRYING BECAUSE HIS FAMILY PICTURES WERE THERE AND IT WAS REALLY TERRIBLE. WE BOTH CRIED BUT HE WAS SO MAD AT ME.