C
this happens to me with phone calls.
1) yesterday, someone called, and i couldn't tell if it was a man or woman. it was difficult to not say sir/ma'am, so i just waited til i got the name. fortunately, it wasn't one of those names that can go with either lol!
2) then i had to make a call. the name written down on the message was a guy name, but when the person answered the call, it didn't sound like a guy at all :\
the struggle.
1) yesterday, someone called, and i couldn't tell if it was a man or woman. it was difficult to not say sir/ma'am, so i just waited til i got the name. fortunately, it wasn't one of those names that can go with either lol!
2) then i had to make a call. the name written down on the message was a guy name, but when the person answered the call, it didn't sound like a guy at all :\
the struggle.
Here in Brazil, in a polite formal setting, we don't use "you"... it's rude... we always say "the sir" or "the ma'am"... it sounds strange in English, but it's usual in Portuguese... and yeah... it's really hard when we don't know what to use...