This is the very reason why I declined to mention the name of the store!
I know you're not like that, Zero, but unfortunately, many people are. As Lynx said, a lot of people today are using stores as libraries, and the rest of us literally have to pay for it.
One of the worst offenders I've seen was someone who brought back a vacuum that looked like it had been used to clean out a horse stall... but the person claimed they "hadn't used it."
And you can't argue with them because then you'll be accused of calling the customer a liar, and unfortunately, stupid policies such as "the customer is always right" force stores to cater to nonsense like this.
I know this isn't the "Christian" thing to do, but every time I see this, I always pray, "May they reap what they sow... Dishonesty and fraud."