No, I couldn't fix it, after 3 months still the same, I installed several times, but I may know the reason. The problem must be the day I was banned from one of the rooms in the chat. When that happened I was using the Windows App. When I tried to log again I could use the chat except the room where I was banned. I reported it to a few mods including Robo, so after a few weeks I was not banned anymore because some mean chatters decided to do it against the rules, but since I was using the Windows App I believe my IP Adress is blocked, that's the only thing I can think of. I am still waiting for an answer, cause I like using the Windows App more than the Phone one. Anyways thank you for answering .