Connection Problem!

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thecomatose

Junior Member
Nov 16, 2009
5
1
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Around
#1
I downloaded the new version for Windows but every time I want to join the chat I get this message: ''Connection Problem! Check your wifi/data connection. Then try again.''
The internet is working just fine, what should I do?
 

Runningman

Well-known member
Mar 4, 2020
317
263
63
#2
I downloaded the new version for Windows but every time I want to join the chat I get this message: ''Connection Problem! Check your wifi/data connection. Then try again.''
The internet is working just fine, what should I do?
If after having updated Windows your computer is experiencing a new inability to access the chat (which did not exist prior to the Windows update, if I am understanding you correctly), but all other websites are working, I venture to say it's being blocked by your firewall. That's where I would look first. Safelist the chat's website or app.

Btw, did you ever get this fixed? If yes, please share what you did to fix it. Thank you.
 

thecomatose

Junior Member
Nov 16, 2009
5
1
3
Around
#3
No, I couldn't fix it, after 3 months still the same, I installed several times, but I may know the reason. The problem must be the day I was banned from one of the rooms in the chat. When that happened I was using the Windows App. When I tried to log again I could use the chat except the room where I was banned. I reported it to a few mods including Robo, so after a few weeks I was not banned anymore because some mean chatters decided to do it against the rules, but since I was using the Windows App I believe my IP Adress is blocked, that's the only thing I can think of. I am still waiting for an answer, cause I like using the Windows App more than the Phone one. Anyways thank you for answering .
 

Subhumanoidal

Well-known member
Sep 17, 2018
1,928
1,575
113
#4
It's been a good year now that the chat app has been having all sorts of problems. There are a variety of threads on the subject.
 

thecomatose

Junior Member
Nov 16, 2009
5
1
3
Around
#5
All I can do is wait and hope it will be normal, cause I have been on this chat for over 10 years, I like it here.
 

tourist

Senior Member
Mar 13, 2014
31,435
9,514
113
65
Florida
#7
Perhaps you will come to like the forums as much as the chat :)
The forums are where the best in-depth on-going conversations take place. I haven't been to the chat room in 4 years and haven't even bothered to download the app that supposedly enables this feature.
 

thecomatose

Junior Member
Nov 16, 2009
5
1
3
Around
#8
I gotta say that I never spent more this time on here before in the last 3 months haha, I like here too. ;)
 

Magenta

Senior Member
Jul 3, 2015
30,935
9,032
113
#9
The forums are where the best in-depth on-going conversations take place. I haven't been to the chat room in 4 years and haven't even bothered to download the app that supposedly enables this feature.
A couple of years ago, at the onset of three months hiatus from posting here, I spent
a couple of weeks in the chat rooms,
and like you, have no intention of returning :)