I had to use my INFP superpowers today.
I used to support this one gentleman, who would often engage in violent behavior...nonverbal....no one has been able to determine any antecedent for his violent behaviors. Anyway, I think I was making some headway on this a while back, but then he had a bad day, and I couldn't figure out what prompted his trying to strike me and others out in the community. After this very puzzling day, his mother didn't want me to work with him any more. It has bugged me for months that I was taken off the team just when I thought I was making some progress. It turned out that she had been adjusting his meds to make her life more convenient.
Flash forward to today. My boss pulled me from the person I was working with to do some office things (he is pulling me from the field once a week to be an activity developer - kind of fun and new), and to be available for one of our new staff people who is now working with this gentleman, just in case the guy went bonkers and became violent. Sure enough, he called me, and I had to go out to the field to assist. The other coach had the guy in a car, parked in the shade in a park. When they were outside, he would scream and chase him and try to attack other people, so at least he contained the situation as best he could - I've done this too in the past in order to give the guy a cool-down period.
I prayed all the way over there, because this man is by far the hardest person to work with, and I felt that I wouldn't be able to offer anything that the other coach hadn't already tried. I texted the coach the radio frequency for the classical station, as I remember that it had a calming effect on the guy, then I stopped to get some chocolate on the way.
When I joined them at a park, things were calmer than when the coach had called, but the guy was still kind of agitated. The coach had been giving him water, per my text instructions, and the man had given him back the water after a few sips. I reached into the car and handed him the water, telling him to keep it. I then gave him some of the chocolate I had broken off. Later, I instructed the coach to break open his lunch and give him 2-3 potato chips at a time, then do this every five minutes or so.
After a few times giving him chips, things were really calm, so I went and bought a quick lunch while the other coach kept doing the chip thing. Then I had the coach open the door to the car to let him out while handing him his lunch bag so that his hands had something to do other than hit him (the coach was terrified to open the car). I was ahead of them at the picnic tables, but watching. They both walked over to where I was at the tables without incident.
I at my lunch, eventually, the guy sat down as well and ate his, but he got up several times because of all his pent up energy. The other coach did not eat at the time. I need to talk to him about this, because when you don't eat while they eat, it conveys that it is "their feeding time" instead of "our lunch time." This will have to wait though, because as little talking as possible seems the best way to deal with this individual. I suspect that because he is nonverbal, he resents it when people use excessive chatter. Anyway, he eventually settled down and sat to eat right next to me while I also ate. I had no idea if he would suddenly become violent and try to rip my face off, as he has tried to do in the past, or if he would calmly eat his lunch. Thankfully, he ate his lunch.
I left the two to do the rest of their day, and returned to the office. In dealing with this person, I kind of put myself in a state of both extreme calm and hyper-alertness, if that makes any sense - can't really explain it. I'm kind of exhausted when I come out of such state. Anyway, back at the office, I knocked out two big reports.
Not just another day at the office.