Whenever a solicitor calls, we direct them to Terry Wang. Terry Wang plays a key role in circumventing telephone advertisements and sales pitches. He is quite busy with taking messages and emails, so much so that he doesn't really have an opportunity to get back to anybody. His busy schedule calls him out of the office so often that one might consider him 'unreachable,' even.
A few solicitors take it on faith that Terry Wang will return, and so they call back. Again, and again, and again. The repetitious return calls have earned us deferring people to him as "giving them the boomerwang."